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FAQs

Questions & Answers

Write us an e-mail via the form, or just send us an e-mail directly at.

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    CONTACT INFORMATION

    50 East 52nd Street
    Brooklyn, NY 10022
    United States

    +1 (973) 849 5117

    info@miraclesverse.com
    purchase@miraclesverse.com

    Do you have questions about how we can help your company? Send us an email and we’ll get in touch shortly.

    FAQ

    What are the benefits of providing MiraclesVerse with the Letter of Authorization (LOA) for my brand?

    By providing MiraclesVerse with the Letter of Authorization (LOA), you unlock several benefits. Firstly, it enables us to take swift action against unauthorized sellers, protecting your brand’s reputation and ensuring consistent pricing. Secondly, it allows us to effectively enforce MAP policies, maintaining a level playing field for your authorized sellers. Lastly, providing the LOA strengthens our partnership, allowing us to work closely together to optimize your brand’s performance and drive growth on the Amazon platform.

    What are the responsibilities of MiraclesVerse if we enter into an agreement?

    As MiraclesVerse, we take on various responsibilities as part of our agreement. This includes enforcing MAP policies, monitoring and taking action against unauthorized sellers, optimizing product listings, managing advertising campaigns, providing inventory management and fulfillment services, and offering ongoing support to help maximize your brand’s success on Amazon.

    What strategies can we employ to remove individuals who fail to adhere to your company's MAP policy?

    MiraclesVerse offers three solutions to assist you in removing unauthorized vendors or those violating the MAP policy.

    • Reporting Mechanisms: We encourage customers and authorized sellers to report any violations they come across. We provide a dedicated email address or an online form where individuals can submit evidence of non-compliance.
    • Authorized Seller Agreement: We enforce strict contracts or agreements with authorized sellers, clearly stating their obligations regarding MAP compliance.
    • Enforcement Actions: A penalty system is in place where sellers pay fines for each violation of the MAP policy, ensuring accountability and compliance.
    How do you handle logistics problems? Do you have your own warehouse?

    MiraclesVerse has a dedicated processing facility and warehouse where we handle inventory management, order fulfillment, product inserts, and customized bundling. Our efficient logistics system ensures timely delivery and exceptional customer experiences. We take care of the logistical aspects, allowing you to focus on your core business and brand growth.

    How can we contact you?

    On our website, we have an online contact form where you can fill out your details, along with your message or query. Our team will get back to you promptly.

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